[INUG-Users] ITNM V3.8 Agent specific timeout value

[Nicholas Ho]

I should have read the whole email - Gregs right, thats a timeout
associated with the '-latency' parameter.  In CtrlServices.xxxx.cfg, change
60000 to 100000

~Nick





                                                                                                                    
  From:       Ali u <spunker_spawn123 at hotmail.com>                                                                  
                                                                                                                    
  To:         <users at netcoolusers.org>                                                                              
                                                                                                                    
  Date:       01/08/2010 10:10 AM                                                                                   
                                                                                                                    
  Subject:    Re: [INUG-Users] ITNM V3.8 Agent specific timeout value                                               
                                                                                                                    
  Sent by:    users-bounces at netcoolusers.org                                                                        
                                                                                                                    






Fri Jan  8 16:30:04 2010  Warning: A generic non-fatal error has occurred
found in file CHelperManager.cc at line 3273 - request with key
1264039803.706264 timed out - request is:{        RivAgentSpecificInfo=
{                RivAgentRequestName='CiscoMPLSSnmp';
RivAgentRequestTimeout=60000;
RivAgentRequestKey='1262959803.6001';                }
This is the log I'm talking about. As you can see under Agent Specific Info
there is a Timeout value. I thought this was an agent specific timeout.
> Date: Fri, 8 Jan 2010 09:08:15 -0600
> From: glh.forums at gmail.com
> To: users at netcoolusers.org
> Subject: Re: [INUG-Users] ITNM V3.8 Agent specific timeout value
>
> Wrong timeout.  The 60,000 is for rvd, and that value is probably too
short
> (I use 100,000).  I think the Cisco MPLS SNMP agent (on the routers) can
be
> flaky -- I had to disable it becuase it caused big CPU spikes on the
routers
> -- the problem lies with Cisco, not ITNM.  You may need to switch to the
> Telnet MPLS agent (if possible).
>
> GLH
>
> On Fri, Jan 8, 2010 at 8:11 AM, Ali u <spunker_spawn123 at hotmail.com>
wrote:
>
> >
> > Hey guys,
> > Is there a way to increase Agent specific timeout values in ITNM v3.8?
> > I have a problem with my Cisco MPLS Snmp agent when it tries to request
a
> > certain value from some devices in my network. It just times out. When
I
> > look at the ncp_d_helpserv trace file I can see a timeout value of
60,000 (I
> > am assuming this is 60,000 ms).
> > I tried increasing the SNMP helper timeout value from the advanced
disco
> > configuration but the problem still persists.
> > Any help would be really appreciated!
> > _________________________________________________________________
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>
>
> --
> Disclaimer:  1) all opinions are my own, 2) I may be completely wrong, 3)
my
> advice is worth at least as much as what you are paying for it, or your
> money cheerfully refunded.
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