[INUG-Users] Automation Help

[trefalgar at realitybytes.net]

Upgrade to 7.x. From what I hear, you have a few months until 3.x is  
no longer supported. If you look at the IBM life cycle page, 3.x isn't  
even listed :D

Which generic clear are you using? The 3 step one? If that's the case,  
it reads in every problem event, which is probably why you're seeing  
journal entries on all of them - because technically, it's touching  
every Type=1 event. I could be wrong, it's purely from memory ...

My first guess is you're where clause might be off, but since it's  
3.6, I dont even remember if you get to set one or not ... it's been a  
while ;)

I guess this post isn't all that helpful, eh?

Jacob

Quoting "Ivey, Chris" <Chris.ivey at acs-inc.com>:

> Folks,
> 	I need to figure out how to update the journal for any alert that
> the GenericClear or the Expire automation affects.  I went into "actions" in
> the automations, and turned on the "Journal" option, which wrote SO MANY
> journal entries into alerts that were NOT impacted by GenericClear or Expire
> that it was unusable.  Of all the things I have done in Netcool/Omnibus,
> automations is one that I (unfortunately) never got the hang of writing or
> modifying.  I went through the documentation on automations in the Admin
> Guide before sending this email, so I hope I get a better answer than
> "RTFM"... because I already did...  :o)  As always, your assistance is
> greatly appreciated!
>
> Chris Ivey
>
> Affiliated Computer Services
> Enterprise Management Integration Services
> Infrastructure Management Senior Analyst
>
> chris.ivey at acs-inc.com
>
> "I have not failed, I have simply found 10,000 ways which do not work!" --
> Thomas Edison
> "When you find yourself in a hole, the best thing to do is stop digging!" --
> Nick Stokes
> "I reject your reality, and substitute my own!" -- Adam Savage
>
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