[INUG-Users] Cannot connect to license server

[Dustin Marquess]

I assume the users are webtop users?

Did you check the webtop logs?

-Dustin

On Jan 17, 2008 11:22 AM,  <Darren.Terry at cox.com> wrote:
> Hello,
>
>         I am having an issue where users are unable to connect to the
> license server. I have verified that the server is indeed running. I
> have tried to restart the server manually and view the output, still
> nothing. The users are simply receiving a "Failed to connect to license
> server." When restarting the server from the command line, I receive the
> following:
>
> root12:19pmvulcan1> /export/opt/netcool/license/flexlm-7.2/bin/lmgrd -cv
> /export/opt/netcool/license/license.dat
> 12:19:21 (lmgrd) -----------------------------------------------
> 12:19:21 (lmgrd)   Please Note:
> 12:19:21 (lmgrd)
> 12:19:21 (lmgrd)   This log is intended for debug purposes only.
> 12:19:21 (lmgrd)   There are many details in licensing policies
> 12:19:21 (lmgrd)   that are not reported in the information logged
> 12:19:21 (lmgrd)   here, so if you use this log file for any kind
> 12:19:21 (lmgrd)   of usage reporting you will generally produce
> 12:19:21 (lmgrd)   incorrect results.
> 12:19:21 (lmgrd)
> 12:19:21 (lmgrd) -----------------------------------------------
> 12:19:21 (lmgrd)
> 12:19:21 (lmgrd)
> 12:19:21 (lmgrd) lmgrd running as root:
> 12:19:21 (lmgrd)        This is a potential security problem
> 12:19:21 (lmgrd)        And is not recommended
> root12:19pmvulcan1> 12:19:21 (lmgrd) FLEXlm (v7.2e) started on vulcan1
> (Sun) (1/17/2008)
> 12:19:21 (lmgrd) FLEXlm Copyright 1988-2001, Globetrotter Software, Inc.
> 12:19:21 (lmgrd) US Patents 5,390,297 and 5,671,412.
> 12:19:21 (lmgrd) World Wide Web:  http://www.globetrotter.com
> 12:19:21 (lmgrd) License file(s):
> /export/opt/netcool/license/license.dat
> 12:19:21 (lmgrd) lmgrd tcp-port 27000
> 12:19:21 (lmgrd) Starting vendor daemons ...
> 12:19:21 (lmgrd) Started netcool (internet tcp_port 55408 pid 26425)
> 12:19:21 (netcool) FLEXlm version 7.2e
> 12:19:21 (netcool) Server started on vulcan1 for:       webtop
> 12:19:21 (netcool) webtop_ro    webtop_rw
>
>
> An output of netstat and lsof -i:
>
> java      17417   root    8u  IPv4 0x300095da058      0t588  TCP
> vulcan1:55422->vulcan1:55408 (ESTABLISHED)
> netcool   26425   root    4u  IPv4 0x30012efd0d8        0t0  TCP *:55408
> (LISTEN)
> netcool   26425   root   11u  IPv4 0x30013867328        0t0  TCP
> vulcan1:55408->vulcan1:55422 (ESTABLISHED)
> netcool   26425   root   12u  IPv4 0x300095b3828        0t0  TCP
> localhost:55408->localhost:55423 (ESTABLISHED)
> telnet    26500   root    4u  IPv4 0x300133c4e00        0t0  TCP
> localhost:55423->localhost:55408 (ESTABLISHED)
>
> dterry12:06pmvulcan1> netstat -an | grep 55408
>       *.55408              *.*                0      0 24576      0
> LISTEN
> 192.168.0.1.55422    192.168.0.1.55408    32768      0 32768      0
> ESTABLISHED
> 192.168.0.1.55408    192.168.0.1.55422    32768      0 32768      0
> ESTABLISHED
> 127.0.0.1.55423      127.0.0.1.55408      32768      0 32768      0
> ESTABLISHED
> 127.0.0.1.55408      127.0.0.1.55423      32768      0 32768      0
> ESTABLISHED
>
>
> Thanks!
>
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