[INUG-Users] Cannot connect to license server

[Darren.Terry at cox.com]

Hello,

	I am having an issue where users are unable to connect to the
license server. I have verified that the server is indeed running. I
have tried to restart the server manually and view the output, still
nothing. The users are simply receiving a "Failed to connect to license
server." When restarting the server from the command line, I receive the
following:

root12:19pmvulcan1> /export/opt/netcool/license/flexlm-7.2/bin/lmgrd -cv
/export/opt/netcool/license/license.dat
12:19:21 (lmgrd) -----------------------------------------------
12:19:21 (lmgrd)   Please Note:
12:19:21 (lmgrd) 
12:19:21 (lmgrd)   This log is intended for debug purposes only.
12:19:21 (lmgrd)   There are many details in licensing policies
12:19:21 (lmgrd)   that are not reported in the information logged
12:19:21 (lmgrd)   here, so if you use this log file for any kind
12:19:21 (lmgrd)   of usage reporting you will generally produce
12:19:21 (lmgrd)   incorrect results.
12:19:21 (lmgrd) 
12:19:21 (lmgrd) -----------------------------------------------
12:19:21 (lmgrd) 
12:19:21 (lmgrd) 
12:19:21 (lmgrd) lmgrd running as root:
12:19:21 (lmgrd)        This is a potential security problem
12:19:21 (lmgrd)        And is not recommended
root12:19pmvulcan1> 12:19:21 (lmgrd) FLEXlm (v7.2e) started on vulcan1
(Sun) (1/17/2008)
12:19:21 (lmgrd) FLEXlm Copyright 1988-2001, Globetrotter Software, Inc.
12:19:21 (lmgrd) US Patents 5,390,297 and 5,671,412.
12:19:21 (lmgrd) World Wide Web:  http://www.globetrotter.com
12:19:21 (lmgrd) License file(s):
/export/opt/netcool/license/license.dat
12:19:21 (lmgrd) lmgrd tcp-port 27000
12:19:21 (lmgrd) Starting vendor daemons ... 
12:19:21 (lmgrd) Started netcool (internet tcp_port 55408 pid 26425)
12:19:21 (netcool) FLEXlm version 7.2e
12:19:21 (netcool) Server started on vulcan1 for:       webtop          
12:19:21 (netcool) webtop_ro    webtop_rw       


An output of netstat and lsof -i:

java      17417   root    8u  IPv4 0x300095da058      0t588  TCP
vulcan1:55422->vulcan1:55408 (ESTABLISHED)
netcool   26425   root    4u  IPv4 0x30012efd0d8        0t0  TCP *:55408
(LISTEN)
netcool   26425   root   11u  IPv4 0x30013867328        0t0  TCP
vulcan1:55408->vulcan1:55422 (ESTABLISHED)
netcool   26425   root   12u  IPv4 0x300095b3828        0t0  TCP
localhost:55408->localhost:55423 (ESTABLISHED)
telnet    26500   root    4u  IPv4 0x300133c4e00        0t0  TCP
localhost:55423->localhost:55408 (ESTABLISHED)

dterry12:06pmvulcan1> netstat -an | grep 55408 
      *.55408              *.*                0      0 24576      0
LISTEN
192.168.0.1.55422    192.168.0.1.55408    32768      0 32768      0
ESTABLISHED
192.168.0.1.55408    192.168.0.1.55422    32768      0 32768      0
ESTABLISHED
127.0.0.1.55423      127.0.0.1.55408      32768      0 32768      0
ESTABLISHED
127.0.0.1.55408      127.0.0.1.55423      32768      0 32768      0
ESTABLISHED


Thanks!