[INUG-Users] Impact 5.1 Installation Failure

Troy Clifton tclifton at hotels.com
Mon Dec 22 16:50:18 EST 2008


Anyone experience impact 5.1 installation failures on linux RH?

(Dec 22, 2008 3:23:11 PM), Install, com.installshield.product.actions.AntProcessor, err, ProductException: (error code = 601; message="err"; additional data = [file:/tmp/ismp002/create-new-server.xml:104: Execute failed: java.io.IOException: /opt/ibm/netcool/bin/nc_ant^@: not found])
STACK_TRACE: 25
ProductException: (error code = 601; message="err"; additional data = [file:/tmp/ismp002/create-new-server.xml:104: Execute failed: java.io.IOException: /opt/ibm/netcool/bin/nc_ant^@: not found])
        at com.installshield.product.actions.AntProcessor.productException(Unknown Source)
        at com.installshield.product.actions.AntProcessor.runAnt(Unknown Source)
        at com.installshield.product.actions.AntProcessor.install(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:2969)
        at com.ibm.wizard.platform.linux.LinuxProductServiceImpl.installProductAction(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:8048)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:7199)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.installProduct(PureJavaProductServiceImpl.java:2637)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:615)
        at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
        at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
        at com.installshield.product.service.product.GenericProductService.installProduct(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.installAssembly(PureJavaProductServiceImpl.java:5523)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.access$900(PureJavaProductServiceImpl.java:119)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:5378)
        at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
        at java.lang.Thread.run(Thread.java:797)

(Dec 22, 2008 3:23:11 PM), Install, com.ibm.wizard.platform.linux.LinuxProductServiceImpl, msg1, uninstalling Files (bean3)
(Dec 22, 2008 3:23:11 PM), Install, com.ibm.wizard.platform.linux.LinuxProductServiceImpl, msg1, uninstalling Files (bean4)
(Dec 22, 2008 3:23:11 PM), Install, com.ibm.wizard.platform.linux.LinuxProductServiceImpl, msg1, uninstalling Ant Processor (bean2)
(Dec 22, 2008 3:33:37 PM), Install, com.installshield.product.actions.AntProcessor, err, An error occurred and product installation failed.  Look at the log file /opt/ibm/netcool/log.txt for details.
(Dec 22, 2008 3:33:37 PM), Install, com.installshield.product.actions.AntProcessor, err, ProductException: (error code = 601; message="err"; additional data = [file:/tmp/ismp002/ewas.xml:175: exec returned: 1])
STACK_TRACE: 25
ProductException: (error code = 601; message="err"; additional data = [file:/tmp/ismp002/ewas.xml:175: exec returned: 1])
        at com.installshield.product.actions.AntProcessor.productException(Unknown Source)
        at com.installshield.product.actions.AntProcessor.runAnt(Unknown Source)
        at com.installshield.product.actions.AntProcessor.install(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.installProductAction(PureJavaProductServiceImpl.java:2969)
        at com.ibm.wizard.platform.linux.LinuxProductServiceImpl.installProductAction(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.getResultForProductAction(PureJavaProductServiceImpl.java:8048)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitComponent(Unknown Source)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitInstallableComponents(Unknown Source)
        at com.installshield.product.service.product.InstallableObjectVisitor.visitProductBeans(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$InstallProduct.install(PureJavaProductServiceImpl.java:7199)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.installProduct(PureJavaProductServiceImpl.java:2637)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:64)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:615)
        at com.installshield.wizard.service.LocalImplementorProxy.invoke(Unknown Source)
        at com.installshield.wizard.service.AbstractService.invokeImpl(Unknown Source)
        at com.installshield.product.service.product.GenericProductService.installProduct(Unknown Source)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.installAssembly(PureJavaProductServiceImpl.java:5523)
        at com.installshield.product.service.product.PureJavaProductServiceImpl.access$900(PureJavaProductServiceImpl.java:119)
        at com.installshield.product.service.product.PureJavaProductServiceImpl$Installer.execute(PureJavaProductServiceImpl.java:5378)
        at com.installshield.wizard.service.AsynchronousOperation.run(Unknown Source)
        at java.lang.Thread.run(Thread.java:797)



Troy Clifton

Global Management Systems

(C) 512-968-2570

Expedia Inc. | Hotels.com

tclifton at expedia.com<mailto:tclifton at expedia.com> | tclifton at hotels.com<mailto:tclifton at hotels.com>



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