[INUG-Users] Servicecenter gateway mappings

[RA.Righarts at MINDEF.NL]

Hi,

We are at this very moment working on the HP Servicecenter gateway to
interface 
between a Objectserver and ServiceCenter and are facing "some" trouble.

We need to send a default mapping for the ServiceCenter category that 
contains spaces which the gateway doesn't seem to accept.

The PEREGRINE_OPEN_MAP map contains the category as field 10

10: 'Network Devices'

which translates into the following output on the http gateway

evfields = [device_nodename s5ChasComEntry.0.15.6 Chassis Component
Status 1 BayNetworks-Synoptics 5000 Chassis 2 8^61144654
CL_PRIM_OS^^0107-device_nodename^MTTrapd at test^BayNetworks-Synoptics 5000
Chassis^Chassis Component
Status^s5ChasComEntry.0.15.6^Routine^NetworkDevice^^^^^^^^^^^^]

Obviously the ServiceCenter interface doesn't like this and discards the
ticket request.

Any thoughts on how to get around this ?


regards,
Ruud

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