[INUG-Users] Antwort: [INUG-Users] Réf. : [INUG-Users] RE: ISM 2.3 sends no Event [Virus checked]

Wed May 12 02:22:01 EDT 2004

Hello,

your log wrote:

Tue May 11 15:15:39 2004 Error: Error while connecting to object server,
using connection URL : jdbc:sybase:Tds:netsun1:4100
Backtrace : com.sybase.jdbc.SybSQLException: Loginfail

It seems me to an Login-Fail. Pleas Check User-Id and Passwort zu Login.

Test it on the Object-Server via nco_sql  it the User you are use for ISM
can make an SQL-Connection

Please check the Section in ismserver.props

### Object server setting
objectservername=NCOMS
objectserverhost=as-xxx.yyy.de  (or IP-Adress)
objectserverport=4100
username=usernameforlogin
password=userpasswordforlogin
secure=false   > if Omnibus not in Secure-Mode....

The Other Errors i had not seen.   Correct TimeZone in ismserver.props ?

### Time zones setting
timezone=MET DST
timezonelist=MET DST,MET,GMT

Mit freundlichen Gr|_en

Karl-Heinz Ostertag
DB/DC C/S-Systeme/\berwachungsverfahren FE/KA

Sparkassen Informatik GmbH & Co.KG
Wilhelm-Pfitzer-Stra_e 1
70736 Fellbach
Telefon: 0711/5722-1971
Telefax: 0711/5722-1634
Notes: Karl-Heinz Ostertag/6322/FE/SI/DE at Sparkassen-Informatik
E-Mail: karl-heinz.ostertag at sparkassen-informatik.de

                                               An:       users at netcoolusers.org                                                         
                      B.VARRAULT at monaco        Kopie:                                                                                   
                      -telecom.mc              Thema:    [INUG-Users] Rif. : [INUG-Users] RE: ISM 2.3 sends no Event [Virus checked]    
                      Gesendet von:                                                                                                     
                      users-admin at netco                                                                                                 
                      olusers.org                                                                                                       

                      11.05.04 16:11                                                                                                    
                      Bitte antworten                                                                                                   
                      an users                                                                                                          

Hi,

in the ismserver.log, there is two errors:

Tue May 11 15:15:36 2004 Error: Date parameter passed to ISMreports is
invalid :null
Backtrace : java.lang.StringIndexOutOfBoundsException: String index out of
range: 4
        at java.lang.String.substring(String.java:1441)
        at com.micromuse.ip.ismserver.ISMParameters.setDate(Unknown Source)
        at com.micromuse.ip.ismserver.ISMParameters.setParameters(Unknown
Source)
        at com.micromuse.ip.ismserver.ISMParameters.<init>(Unknown Source)
        at com.micromuse.ip.ismserver.ISMReports.<init>(Unknown Source)
        at com.micromuse.ip.ismserver.Page.select(Unknown Source)
        at com.micromuse.ip.ismserver.Start.parseInput(Unknown Source)
        at com.micromuse.ip.ismserver.Start.processRequest(Unknown Source)
        at com.micromuse.ip.ismserver.SocketProcessThread.process(Unknown
Source)
        at com.micromuse.ip.ismserver.SocketProcessThread.run(Unknown
Source)
Tue May 11 15:15:39 2004 Error: Error while connecting to object server,
using connection URL : jdbc:sybase:Tds:netsun1:4100
Backtrace : com.sybase.jdbc.SybSQLException: Loginfail
        at com.sybase.tds.Tds.processEed(Tds.java)
        at com.sybase.tds.Tds.nextResult(Tds.java)
        at com.sybase.tds.Tds.login(Tds.java)
        at com.sybase.jdbc.SybConnection.<init>(SybConnection.java)
        at com.sybase.jdbc.SybDriver.connect(SybDriver.java)
        at java.sql.DriverManager.getConnection(DriverManager.java:512)
        at java.sql.DriverManager.getConnection(DriverManager.java:140)
        at com.micromuse.ip.ismserver.ObjectServerDriver.doConnect(Unknown
Source)
        at com.micromuse.ip.ismserver.HourStatusThread.doOnTheHour(Unknown
Source)
        at com.micromuse.ip.ismserver.HourStatusThread.run(Unknown Source)

Do you know how to resolve its? Do you think these errors caused the issue?

PS: The monitors's license are used.

Thanks

                    Karl-Heinz.Ostertag at Sparkassen-Inf

                    ormatik.de                               Pour :
users at netcoolusers.org
                    Envoyi par :                             cc :

                    users-admin at netcoolusers.org             Objet :
[INUG-Users] RE: ISM 2.3 sends no Event  [Virus checked]

                    11/05/2004 11:33

                    Veuillez ripondre ` users

Hello,

when there is no line with....  Event sent to Object-Server then you have
an generell Problem.

The Bridge sents the Event to Object-Server. When the Bridge is not sending
you have noch Connection

Check the Log of bridge.log if there are some Events. Start ISM and then
check, if Errors on Start.

Check with nc_print_license if Licenses from ISM are used

The install_ism.sh  must be run on the Object-Server. It inserts an Trigger
an the Defintion for the Classes.
ISM use some Classes between 6000 and 7000

Check also:

Run the nco_p_syntax -rulesfile  xxx.rules

where nco_p_syntax is the binary from Object-Server and xxx.rules are your
Rulesfile in ISM  under  ...monitors/solaris2/xxxx.rules

There are Syntax-Errors ?

(But im not shure if it work on your, when ISM not on the same Machine as
Omnibus).

Mit freundlichen Gr|_en

Karl-Heinz Ostertag

                                                  An:
"'users at netcoolusers.org'" <users at netcoolusers.org>

                      "Steinert, Stefanie"        Kopie:

                      <Stefanie.Steinert at t        Thema:    [INUG-Users]
Object Server limits  [Virus checked]
                      -mobile.de>

                      Gesendet von:

                      users-admin at netcoolu

                      sers.org

                      11.05.04 10:35

                      Bitte antworten an

                      users

Hi all,

We use Omnibus 3.6. My colleagues installed RAD for testing purposes. There
are a couple of fields for RAD that must be added to the Object Server.
These columns could not be added since there is apparently a limitation to
128 fields for alerts.status.
Is there a patch available or a hidden function to use so that we can use
more than 128 fields?

Regards,

Steff

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T-Mobile Deutschland GmbH
Stefanie Steinert
Network Fault & Service Management Systems, IT313
Landgrabenweg 151/II
D-53227 Bonn

phone: +49 (228) 936-33716
mail: stefanie.steinert at t-mobile.de